Mayor Yona Yahav said it was the city's duty to prove that it could treat its residents like "customers" in the private sector.
By MIRIAM BULWAR DAVID-HAY (TRANSLATED)
Haifa has announced a "revolution" in its services to residents and promises to answer any request within four working days, reports Yediot Haifa. Mayor Yona Yahav said it was the city's duty to prove that it could treat its residents like "customers" in the private sector.
According to the report, the city recently upgraded the municipal computer network and has consciously improved communications between municipal departments. The city received almost 19,000 requests from residents in 2007, a rise of 30 percent from 2006.
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