As the clock struck 8 p.m. this past Sunday night, prime time in the Middle East and Europe for TV news broadcasts, the Al Jazeera satellite TV network opened its top-of-the-hour news bulletin with a live scene from Gaza City. The footage was powerful and unforgettable: thousands of people gathered to light candles in a Gaza City plunged into darkness. The possibility that Hamas itself had switched off the lights in the densely populated city to create the impression of an urgent humanitarian crisis was likely not considered by many watching the broadcast.
The Israeli decision over the weekend to reduce shipments of industrial diesel fuel to the Gaza power station, still fresh in the minds of worldwide viewers, was presumably seen overwhelmingly as the cause of the outage. Never mind the fact that Israel's Ruttenberg power station in Ashkelon was still streaming electricity into Gaza and that there had been no Israeli action that shut the city's lights off. Never mind the fact that the sun began setting over Gaza by 6 p.m., and that the Strip had been totally dark for over an hour before the central news shows began at 8 p.m. The lights in Gaza were shut off sometime between 7 p.m. and 8 p.m. and a candlelight protest was organized.
The Qatari satellite channel was not the only one to broadcast a live feed from Gaza that night. "Gaza in Darkness" was also the headline above the opening shot of both major Israeli TV news broadcasts at 8 p.m. - with both Channels 2 and 10 showing wide-angle shots of a dark Gaza City.
Meanwhile, in Jerusalem, the Foreign Ministry's public diplomacy team was frantically trying to get its own "money shot." In the absence of Kassam rockets landing in Sderot (Hamas had stopped firing at Sderot so the Palestinians would be in sole possession of the visual narrative), the team was hoping to send a TV crew out to the Ashkelon power plant to show that Israel had not shut down power to Gaza. "We even thought of putting a big 'Gaza' sign on one of the main switches, and show how [the switch] was still up," says one of the ministry's PR men.
What happened next is a classic example not only of Israeli bureaucratic buffoonery, but a sad indication that not much has been learned and implemented since the Second Lebanon War exposed how dire the need is for a unified communications apparatus as a tool in fighting modern wars.
Ilan Shtulman, a Foreign Ministry public diplomacy official, was frantically working the phones to try get permission for a Foreign Ministry camera crew to film at the Ruttenberg power plant. Shtulman called up the Israel Electric Corporation to get the OK, but the IEC said it couldn't authorize the plan and referred Shtulman to the National Infrastructures Ministry, which has authority over power stations. Shtulman called up the infrastructures people, who said they couldn't grant permission and suggested he call the Defense Ministry, as Ruttenberg is also classified as a strategic installation.
Meanwhile, the worldwide media clock was ticking and images of Palestinian children holding candles and huddling together for warmth and comfort were ruling the airwaves. Shtulman called up the Defense Ministry, and four hours after the first call was made to the electric company, the Foreign Ministry finally got approval to send a TV crew to the power plant to film evidence that Israel hadn't turned off the switch and that the Gaza blackout had a different source. Too late - the Gaza "money shot" was all over the place, even on YouTube.
This week's events surrounding the Gaza power outages and the way they were manipulated by both sides make for a telling case study in public diplomacy, known in Hebrew as "hasbara."
First, it was a "short fight," as a Foreign Ministry official put it, taking place between Sunday evening and Tuesday morning. And the Foreign Ministry PR people insist Israel didn't lose.
"The Foreign Ministry explains government decisions, it doesn't make them. How can they expect us to effectively explain government policy if we're not part of the decision-making process, if we're out of the loop?" a hasbara official says.
What is lacking, other hasbara officials say, is interagency cooperation, a malady well known in these parts and already addressed at length in the interim Winograd Report, the Foreign Affairs and Defense Committee report prepared by MK Amira Dotan, and the State Comptroller's Report on the Second Lebanon War.
The Foreign Ministry was not given prior warning of the measures to be executed against Gaza on Sunday morning. The ministry's PR team first learned about Israel's reduction in the supply of industrial diesel to Hamas-controlled Gaza through the local media. The PR team then contacted Defense Ministry officials for more information, as calls from foreign correspondents were starting to stream in.
The Defense Ministry had made no decision to prepare the Foreign Ministry for the possible (read: expected) media frenzy that was sure to follow the Israeli action. The Defense Ministry, staffed by hardened ex-generals and other security men, does not put much stock in hasbara, seeing guns and mortars as much more influential than images and sound bites.
Aryeh Mekel, former Israeli Consul in New York and now the Foreign Ministry's spokesman for the foreign press, began formulating a response and speaking to the international media on Sunday evening. He started with the major wire services: AP, Reuters and AFP. The message: The diesel reduction had nothing to do with the outage in Gaza City, as Gaza gets 70 percent of its electricity from Israeli power lines and those were still sending power through; the Defense Ministry was convinced that Hamas was faking the scene of a darkened Gaza City (why was Gaza City blacked out? Because that's where the lights are concentrated - black out Gaza City and people will see it for miles.)
The Foreign Ministry team started refining its message using precise wording: Hamas was fabricating the power outage; the outage and the candlelight protest were staged productions; Mekel even came up with the term "Blackfest" (not to be confused with an African American music and culture festival of the same name).