El Al ranked No. 4 among world airlines in British survey

"Ranking El Al in the high level of the world's international airline companies validates what many of El Al's passengers already know."

By SHELLY PAZ
El Al plane 248, 88 (photo credit: Ariel Jerozolimski [file])
El Al plane 248, 88
(photo credit: Ariel Jerozolimski [file])
El Al was ranked fourth out of 42 veteran international airline companies that operate long-distance flights to and from the UK. The ranking was published in the June issue of the British consumer magazine Which? and is based on a survey conducted in February among 30,000 passengers, who ranked their satisfaction with the world's carriers in eight different parameters. El Al, Qatar Airways and Emirates were ranked fourth, with a weighted satisfaction grade of 75 percent. Singapore Airlines was No. 1 with 85%; Jet Airways, India's international airline, was No. 2 with 84%; and Air New Zealand was No. 3 with 80%. "Ranking El Al in the high level of the world's international airline companies validates what many of El Al's passengers already know," El Al director-general Haim Romano said. El Al "provides its passengers with a high traveling experience and an international level of service," he said. "This achievement brings pride to El Al, its employees and its passengers in Israel and all over the world." El Al overtook familiar names and veteran carriers such as American Airlines, Air France, Lufthansa, British Airways, Cathay Pacific, Air Canada and Delta Airlines, which had satisfaction grades in the 52%-57% range. Which? is a product-testing and campaigning charity that runs an independent magazine and a Web site. It engages in advocacy campaigns on consumer protection issues and aims to promote informed consumer choice in the purchase of goods and services.