(photo credit: Channel 2)
The Knesset Finance Committee approved the first reading of an amendment to the
consumer-protection bill on Wednesday that ensures credit given for cancellation
of a transaction is valid for two years.
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The amendment, which was
proposed by MK Ronit Tirosh (Kadima), would require vendors to give credit for
the total value of any transaction legally canceled by a customer and require
the credit to be printed clearly so as to ensure it is legible for the two-year
Tirosh said she began working on the bill even before the recent
passing of new regulations on what constitutes a canceled
“The main thing is to safeguard the value of the money
invested by the consumer,” she said.
Committee chairman Carmel
Shama-Hacohen (Likud) called the amendment “a consumer bill, which is supposed
to offer recourse to the thousands of consumers who don’t use their credit
because the expiry date has been reached or the print erased.”
Hanna Tiri, who represented the Industry, Trade and Labor Ministry, said the
government supports the law, but business owners could not offer credit in the
event that they are obligated to give a cash refund.
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Hanit Avraham of the
nonprofit organization Public Trust (Emun) and Shosh Rabinowitz of the
Federation of Israeli Chambers of Commerce both spoke against the amendment,
saying it would discourage business owners.
“This is likely to hit the
consumers,” Avraham said, “because there are many business who give customers
credit on a voluntary basis, and if they are bound by a series of limitations,
they will choose not to give credit at all.”
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