We independently evaluate all recommended products and services.
If you click on the links we provide, we may receive compensation.

Birch Gold Group Reviews - 2023 Fees / Complaints & Feedback

Birch Gold Group shines as the top-rated Gold & Silver IRA company in 2023, Reviews backed by A+ ratings from BBB and BCA. Is it the best precious metals IRA company?

Birch Gold Group Review (photo credit: PR)
Birch Gold Group Review
(photo credit: PR)

Birch Gold Group, a privately-held company located in California, is known for its expertise in precious metals. Birch Gold Group has over a decade's worth of experience in helping clients protect their retirement savings. Birch Gold Group offers a range of services and products tailored to investors' financial goals.

Birch Gold Group Reviews provide guidance through their entire process, whether you are looking to diversify retirement assets with a precious-metals Individual Retirement Account (IRA), or if you have a particular interest in gold and/or silver. They understand the importance of trusting your savings with reputable companies, and work hard to earn your confidence.

We have done extensive research to help you make an informed choice. We have identified only a few companies that provide the best customer service. You can compare the best companies and choose the one which aligns most closely with your needs and investment goals.

>> CLICK HERE to read our list of the Best Gold IRA Companies. <<

Or, Get the FREE Gold Kit smart investors are using to protect their retirement savings.

What is Birch Gold Group:

Birch Gold Group Reviews (credit: PR)
Birch Gold Group Reviews (credit: PR)

Birch Gold Group is at the forefront of precious metals, championing education and advocating alternative investment avenues. They are experts in self-directed precious IRAs and have a prestigious reputation in the specialized market. Birch Gold Group, with an A+ rating from the Better Business Bureau as well as an AAA rating from the Business Consumer Alliance has received accolades from satisfied customers.

If you want to secure your financial future, precious metals are a good investment. By entrusting your investment to a reputable firm like Birch Gold Group, you are protected against fraud schemes and inappropriate investments. They are a trustworthy partner in your precious metals investing journey because of their unwavering dedication to provide top-notch education and service.

Highlights of Birch Gold Group:

  • The company offers a wide range of precious metals including gold, palladium and platinum. This allows customers to diversify portfolios according to their risk tolerance and preferences.
  • The minimum investment is set at $10,000 to ensure that Gold IRAs are accessible to a broad range of clients.The company offers convenient buyback and rollover services that allow customers to sell back their precious metals or transfer their existing retirement accounts to the company.
  • Fees on the first year of custodial fees are waived for purchases above $50,000. This is an attractive incentive to customers who make significant investments in a Gold IRA.
  • Recognizes the complexity involved in investing in precious metals and places a high priority on education. Birch Gold Group provides information and guidance to empower customers to make informed choices.

Endorsements by Ben Shapiro, Stephen K. Bannon, Dan Bongino, Ron Paul and many more

Birch Gold Group Pros and Cons

Customers' ratings are high

Birch Gold Group reviews consistently receives high ratings from customers on different review platforms. The Better Business Bureau has rated the company 4.77/5. Customers have praised the promptness, professionalism and knowledge of the company. Birch Gold Group's TrustScore on Trustpilot is 4.5 out 5 with 127 reviews. Most customers rate the company "Excellent". Google reviews show that Birch Gold Group averages 4.7/5. This reflects its positive reputation and strong customer experience.

Personal Service

Birch Gold Group offers a personalized service, which is a key benefit. Each client has a Precious Metals specialist assigned to them who will help review their account, transfer it over and answer any questions. This personalized service is especially beneficial to clients who are new to the precious-metals market or have no experience converting retirement funds into precious metals.

Diversify Investments

Birch Gold Group offers clients the opportunity to diversify their portfolios by investing in precious metals. Investing into precious metals is a great way to protect yourself against inflation and volatility in the market. Diversifying investments can reduce the risk of your portfolio and is a good option for retirees who want to protect their retirement fund.

Partnership with Depositories

Birch Gold Group has partnered with reputable depositories to offer clients secure storage of precious metals. This partnership ensures clients' precious metals will be safely stored and readily accessible when required. Birch Gold Group, by working with these depositories ensures seamless storage and gives clients peace of mind about their investments.

Birch Gold Group Cons

Minimum Purchase Amount

Birch Gold Group's minimum purchase of $10,000 is one of its drawbacks. The minimum purchase amount of $10,000 may be a barrier for some clients who may not have the funds necessary to reach this threshold.

No Guarantees

It is not guaranteed that you will make money by investing in precious metals. Clients may be required to see a return from their investment because the value of precious metals fluctuates significantly. Clients should carefully weigh the risks of investing in precious metals before making a purchase.

Esoteric Coins

Birch Gold Group has been accused by some clients of putting them into esoteric, hard to value and track coins. This lack of transparency may help clients understand the value of their investment, and make it easier to later sell precious metals.

No Conventional IRA

Birch Gold Group is not able to work with traditional IRA plans. Before investing in precious metals, clients with a conventional IRA may have to transfer funds into a self directed IRA.

Birch Gold Group Reputation and Customer Reviews

BBBA+ 72 Reviews ⭐⭐⭐⭐⭐
TrustLink4.9/5 Stars 129 Reviews ⭐⭐⭐⭐⭐
BCAAAA 7 Reviews ⭐⭐⭐⭐⭐
Google Reviews4.8/5 Stars 220 Reviews ⭐⭐⭐⭐⭐
TrustPilot4.9/5 Stars 125 Reviews ⭐⭐⭐⭐⭐

Birch Gold Fees

Initial Setup Fee: $50 – This is a one-time fee that covers the setup of your self-directed IRA with Birch Gold Group.

Annual Maintenance Fee: $80.00 - This fee covers the ongoing administration and maintenance of your account.

The annual storage fee is $100. This fee applies annually to the safekeeping of your precious metals in an authorized depository.

You should be aware that the fees for Precious Metals Individual Retirement Accounts (IRAs) can vary depending on their specifics. You can either contact Birch Gold Group or check their website to get the latest fee information before opening an IRA. Compare these fees to those charged by the other providers, so that you can make an informed decision based on your financial goals and investing preferences.


Birch Gold Group's Eligible IRA Metals and Coins

When considering investing in a self-directed precious metals IRA, it is crucial to adhere to the regulations set forth by the IRS for the trade, investment, and storage of physical assets like precious metals. Birch Gold Group ensures compliance with these requirements and offers a diverse range of IRS-approved metals. Their selection includes gold, silver, platinum, and palladium metals, providing customers with a wide array of options for their investments. See all precious metals IRA selection here >

Birch Gold Group Eligible Gold  (credit: PR)
Birch Gold Group Eligible Gold (credit: PR)

Birch Gold Group's Educational Resources

The Birch Gold Group's website is a hub for educational resources. Investors can find a wealth information in the current news and article section. You'll find a variety of resources for both novice and experienced investors. Birch Gold Group offers a wealth information on its website, from a guide for beginners to a gold IRA to retirement planning and in-depth info about the Federal Reserve and economy.

Birch Gold Group also offers a Gold Investor Kit, which provides investors with the essential information and resources to improve their understanding of precious-metals investing. This kit is a comprehensive guide that provides insights into the benefits of gold investing.

Birch Gold Group is a leader in education and support, and they are a reliable partner for investors who want to receive accurate information and guidance about their investment journey.

Birch Gold Group Gold Investment Kit:

Birch Gold Group's Contact Details

When choosing a precious metals company, it's vital to select one that offers reliable and easily accessible contact support. At Birch Gold Group, They understand the importance of prompt and efficient customer service.

Company Address: Located at 309 Court Avenue, Suite 809, Des Moines, IA 50309, Birch Gold Group's headquarters are easily accessible. Our physical location ensures that we have a dedicated space to serve our customers effectively.

Email Support: If you prefer written communication, you can conveniently reach out to Birch Gold Group via email at info@birchgold.com. Our email support allows you to send quick inquiries or request additional information at your convenience. Rest assured that our dedicated team will promptly respond and provide the assistance you need.

Quick Contact Form: To streamline communication, Birch Gold Group also offers a convenient quick contact form on their website. This user-friendly form allows you to provide your name, email address, and message efficiently. By utilizing this form, you can ensure that your inquiry or message reaches our team promptly, enabling us to address your needs swiftly.

Birch Gold Reviews & Complaints

Complaints can provide more insight than lawsuits into the way a company handles customer complaints.

If a company has received a number of complaints in recent months without any response, it could be viewed as indicating that they are no longer reliable and you should avoid doing business.

Even the best of companies can have some unhappy customers. What sets them apart is how they handle and resolve these issues.


Birch Gold Group has received a rating of 4.9/5.0 stars on TrustPilot, based on 126 customer reviews.

We found two reviews with one star. These two reviews are from customers who claim they lost money investing in precious metals, even though spot prices rose.

You should always do your own research before investing.

This is also explained on the firm's website by the following disclosure.

Birch Gold Group does not offer any opinions or advice on how much of a client's retirement or investment portfolio should be allocated to gold. Birch Gold Group does not make any guarantees or representations about precious metals, or other investments.

Business Consumer Alliance

Birch Gold is a BCA member since November 14, 2011 and maintains an AAA rating.

On their website, we found just one complaint in the last three years.

On August 26, 2020 a customer complained that they had been told they could not change their order despite wanting to the day following its completion.

They also said that they still had not received their coins, despite placing the order at the end May.

Within a week the company apologized for any misunderstandings.

BGG also stated that they were in touch with the customer, and had resolved any issues to their satisfaction.

Better Business Bureau

Birch Gold Group is a accredited member of BBB and has an A+ rating.

Despite the fact that the vast majority of reviews were positive, we found ten complaints in the last three years. Three of these came in the last 12 months.

Three recent cases involved confusion between spot price and coin purchase price.

BGG apologized in their response for any misunderstanding and worked hard to resolve the issue.

Two of the three complaints were resolved satisfactorily.

Birch Gold stated in the final complaint that the customer refused to respond after numerous attempts and was misrepresenting facts about their purchase to Better Business Bureau.

They say that they have sent copies of documents signed by the person to the BBB and that, rather than disputing his claims, they are hoping that he will get in touch with them so they can help him resolve the issue.

Final Thoughts

Birch Gold Group, a trusted and highly reputable company in the precious metals industry, continues to shine as a top choice for investors. Headquartered in Los Angeles, California, Birch Gold Group has built a strong reputation by offering an extensive range of products and services that cater to the diverse needs of customers.

Endorsed by well-known figures like Ben Shapiro and recognized as a top-rated precious metals company by esteemed organizations like the Better Business Bureau, Birch Gold Group has earned the trust of investors all around the USA. Whether you're looking to purchase precious metals for direct delivery or open a gold IRA account, Birch Gold Group provides straightforward solutions that prioritize customer satisfaction.

One standout aspect of Birch Gold Group is its commitment to simplicity, particularly evident in its gold IRA services. Investors seeking to secure their financial future through a gold IRA can expect a hassle-free process. With the guidance of a dedicated account representative, completing the application takes just three easy steps, ensuring a seamless experience.