By the time I met Frank Luntz over coffee (for me) and a large serving of
vanilla ice cream with chocolate sauce (for him) one recent Jerusalem evening,
he was plainly exhausted. One can only empathize. It’s tough work when you’re
advising Israeli political leaders on how to craft their English
He had been in the country for two days, and reeled off a list
of the local notables he’d seen that was fit for a visiting
Which I suppose is what he is. Frank Luntz, communications
The tubby Jewish kid – well, he makes incessant jokes about his
girth, so I doubt he’ll mind me mentioning it – from West Hartford, with the
doctorate in politics from Oxford, has become the effective language go-to guy
for politicians, business leaders and analysts in the US and far beyond. On the
basis of his focus group research, he reportedly advised the Bush administration
to redesignate “global warming” as “climate change”; he identified new Prime
Minister David Cameron as the UK Conservative party’s best leadership bet four
years ago; and he’s been imploring Israel for a lot longer to avoid the use of
unhelpful language and imagery in its public diplomacy.
a new batch of focus group research into Israel’s communications practices on
behalf of The Israel Project advocacy group, he was welcomed by President Shimon
Peres, Defense Minister Ehud Barak, opposition leader Tzipi Livni and her
colleague/rival Shaul Mofaz, the prime minister’s communications team, Ministers
Meridor, Edelstein and Braverman, Jerusalem Mayor Nir Barkat, representatives
from the IDF Spokesman’s Office, Jewish Agency head Natan Sharansky, Deputy
Foreign Minister Danny Ayalon and doubtless several others he could be forgiven
for having forgotten.
“I’ll be surprised if I can manage a coherent
sentence,” he said apologetically, in the wake of these endeavors, as he sat
back in his chair on the terrace at the King David Hotel.
if predictably, one of the eminent people with whom he’d been in
well-intentioned contact immediately leaked a somewhat skewed account of Luntz’s
research findings and recommendations to Channel 10. This prompted a brief prime
time news report constructed to bash the prime minister, suggesting that even
the highly articulate Binyamin Netanyahu was being advised by Luntz that he’d
been employing some of the wrong terminology and failing to get his message
across in his recent media appearances.
But Luntz, 48, is emphatically
here solely to help. He’s a communications maven pained by Israel’s inadequate
but improving performance in the field of his expertise, a Zionist who insists
he has no partisan preferences here and delightedly counts off the prime
ministers he’s worked with, taking particular pride in his contribution to Ehud
Olmert’s well-received speech to a joint meeting of the US Congress in May
Even at the end of his two-day consultancy marathon, and despite
his predictions of incoherence, Luntz proves unsurprisingly articulate, as well
as variously funny, dramatic and self-deprecating. Communicator that he is, he
speaks slowly and carefully, investing much of what he says with emotion and
Some of his suggestions make savvy, unarguable sense. Others
seem more than obvious, the sort of spokesperson’s 101 one might initially be
forgiven for thinking would be rather too basic for his ministerial-level
students. But then one remembers: This is Israel, and we need all the help we
can get, from advanced level all the way down to beginners.
Ours was a
very lengthy conversation. Excerpts:
You’re here with some new polling data from
the US, which shows what?
Which shows the necessity of communicating
effectively. Israel is blessed with some very smart, talented people, but they
have been cursed with a political environment around them, and frankly a
political system, that doesn’t always encourage the best communication
What about the claim that it’s not the articulation, it’s the
‘The policies are bad, you’re oppressing the Palestinians...’ The
reason that I can go from Netanyahu to Peres, or from Sharansky to Braverman, is
because I don’t take a position on the policies.
It’s not for people who
don’t live here to tell you what you should do. My job is to help you
communicate your policy effectively.
If the government changes tomorrow,
then my communication will change along with it.
[An example:] Israelis
make a statement which is entirely accurate and entirely difficult, and that is
that “there is no humanitarian crisis in Gaza.” We asked a question [in our
focus groups] – and 56 percent of Americans disagree with that statement. Only
8% agree with that statement. I understand that food is getting through. I
understand that supplies are getting through. But the [American] public doesn’t
know that. So when you make a declarative statement like that – and all [Israeli
leaders] do it, left to right, it’s the official policy of the government –
they’re basically saying to those who are listening: “Believe us, not your eyes.
Believe what we tell you, not what you see and not what you hear.”
Israel to be able to fight another day – linguistically, not just physically.
And if there is a misperception, there has to be a better way to educate and
communicate and inform.
So if the BBC or the CNN ask you, as an Israeli
minister, why is it that you insist on creating real humanitarian grief in Gaza,
how do you answer that?
The answer to that is, “First, when there is suffering
on any side, it is the responsibility of leaders on all sides to address it, and
to do so in a way that is protective of their own people and respectful of
We don’t have to like each other, but we do have to live together
with each other. It’s a small land. The earth is not a big place. So let’s find
some way that at least we can tolerate each other.” Step one.
Step two is
to recognize why this exists: “Why is Gaza so different from the West Bank? It’s
because the leadership, Hamas, is so different from the leaders in the West
Bank. And much of the problem in Gaza is all the bombs and the tunnels. There is
enough aid to make it right, but not if that aid is spent on trying to kill
Frank, your BBC and CNN interviewer wouldn’t give you the time
to say that...
And I would stop them and say, “If you want a substantial
answer, you’re going to have to allow the time.”
Okay, but the next
question would be: “Still, you Israelis are restricting the flow of supplies to
the point where there is a humanitarian crisis.”
[And my answer would
be:] “It is a legitimate question. If the international community actually cared
enough and was effective enough to stop these weapons going into Gaza, there
would be no need for Israel to intercede. There would be no reason for the
conflict that took place over the flotilla. This is an international challenge
that requires an international solution. And if they won’t stand up and do
something, then Israel’s military is the last resort. But let us hope that it
won’t happen again.”
You always get at that conclusion: a look towards
the future. It is not enough just to talk about what happened five weeks ago,
five years ago, or 500 years ago. The American people, and the Europeans in
particular, want to know what’s going to happen next year and 50 years down the
How problematic is Israel’s standing in America now?
Street Journal had a poll that shows Israeli support is as high today as it ever
has been – 61% identified with Israel, only 10% identified with the
Palestinians. But only 34% support what Israel did with the flotilla, which is a
record low for an Israeli policy. So at some point, if they don’t support the
individual actions, it will have an impact on overall support.
challenge for Israel right now is that they’ve never had an administration that
is so vocally committed to not taking sides.
One of the people I met with
today correctly pointed out that Israel has negotiated directly with the
Palestinians every single year for 17 years, until this year. Is this what
Barack Obama really wanted? That’s the impact of his policy. It requires, in
this time of great instability, Israel being even more clear and, frankly,
And that is what I see missing from so much of the [Israeli]
communication: the essence of empathy. If I believe that you have the right
intent, then I will believe that you have the right policy. But if I perceive
that the intent is wrong, then I will never trust you.
Knowing the Obama
administration as well as I do, and knowing the challenge that Israel has among
Democrats in America, the more empathetic the communication, the more effective
the communication. I really hope that the Israeli leadership realizes that the
American political situation is not the same today as it was two years or four
years or six years ago. And just as leaders have changed, the communication
should change. What worked for Israel 10 years ago, would not work
It is the order of communication that matters.
studied this now for 15 years.
What you say in your first sentence
determines how everything else flows. The Israeli communications strategy is to
declare a conclusion and then provide the evidence. And I’m asking [the Israelis
I’m working with] for exactly the opposite approach: to provide all the evidence
and then demonstrate the conclusion.
The evidence will bring them to the
conclusion. In many cases I’m actually taking the last sentence of what they say
and making it the first, and taking the first sentence and making it the
Now you might say to me that’s so inconsequential.
Could you imagine delivering a report where you’ve already gotten to the end
before you’ve even set the context? That’s not how we take in information when
we’re trying to learn.
So I’m trying to demonstrate, through online and
telephone polling, and through dial sessions [among focus groups, who use a dial
to respond positively or negatively to footage they are watching], that if
[Israeli leaders and spokespeople] merely change the order of their sentences,
they will actually have a better impact on American audiences and on European
audiences. And this is not a small thing.
So you have these recorded
interviews and speeches...?
By Israeli leaders, in recent weeks,
And you’ve now gone to some of these leaders and said,
“Look, here’s what you said. If only you’d reversed your sequence
I want to read you an example. (Luntz reads, sorrowfully, from a
recent government statement): “The current security regime for Gaza will be
(He sighs.) The word “regime,” to an American, is a negative
term. It sounds like a Third World nation. It sounds like a
They don’t actually mean these words. But this is what’s
written (as a direct official translation, posted on the government Web site and
released). So [in my suggested improved text] I’ve replaced “The current
security regime for Gaza will be maintained” with: “The safety and security of
the innocent families in the region must always be our first priority. No man,
woman or child should live in constant fear of violence.”
humanized the approach. Then I get to, “When organizations like Hamas insist on
terrorizing and attacking Israel...” So I’m doing the human component first,
then I get to the politics and the organization. Israel tends to do it the
opposite way. It talks about governments before it gets to people.
Israel had followed your philosophy and approach in dealing with the flotilla
disaster, could it have achieved higher than 34% approval for that operation?
(Adopts spokesman’s pose:) “Let this be the last time that the Israeli military
has to intercede.
Let this be the final time that we ever have to debate
this situation. Let’s ensure that the international community is so
You’re dismissive? I’m the BBC guy: “Excuse me, but you’ve
killed nine people on a boat!”
And my response is: “Excuse me, but you’ve
experienced this in London, you know what it is to have rockets fall on a
country again and again, day after day. You understand that, it’s in your
culture. And the heroism of the British people was remarkable...”
never get to the end of that sentence on the BBC! We’re not talking about
rockets out of Gaza, Frank. We’re talking about you sending your army to
intercede on a boat full of peace activists, nine of whom are now
“On boats that have been filled with the tools that have been
responsible for the deaths of civilians on both sides of Gaza. And it has to
stop. And the way that it stops is for the international community to play its
role. For the Palestinian people to say enough is enough.
And for the
Israelis to continue the effort for humanitarian aid.”
We do this live in
the testing that we do. We have our 30 or our 40 people [in the focus groups]
there, and they are giving us a hard time on everything. They are just as tough
as the BBC, just as angry, because we tend to look to those that are
anti-Israel, and we learn from that process what works and what
Is your field a function of choice of language, choice of
message, delivery... or do you seek to enable Israel more widely in its public
I exist because The Israel Project exists. And the reason
The Israel Project exists is because nobody was focusing on the impact of
messaging – not the delivery of it, but the impact of it. To this day there is
insufficient appreciation of the impact that words, and how they are delivered,
can have on audiences.
The greatest challenge for the Israeli position
isn’t in the media. It’s on the typical college campus. Because there, the truth
There, day after day, the Palestinian advocates will say
anything and do anything and these Jewish kids are totally ill-prepared to stand
up and challenge.
We did a session with MIT and Harvard
The best of the best. We had 35 people in the room: 20 of them
were non-Jewish, 15 were Jewish. And I didn’t tell anyone who was which. And I’d
recruited them by telling them “we’re going to talk about Iraq, Iran and the
Middle East,” not telling them that the real focus was Israel.
all into the room. It was so crowded that we had kids sitting on the floor. But
that added to the intensity. They felt like they were in a dorm room. And within
10 minutes, the non-Jews started with “the war crimes of Israel,” with “the
Jewish lobby,” with “the Jews have a lot more power and influence” – stuff
that’s borderline anti-Jewish.
And guess what? Did the Jewish kids at the
best schools in America, did they stand up for themselves? Did they challenge
the assertions? They didn’t say sh*t. And in that group was the leader of the
Israeli caucus at Harvard. It took him 49 minutes of this before he responded to
The group is over. It’s a three-hour group. I then say, “Who’s
Jewish, who isn’t?” At that point some of the Jewish kids got a little outraged.
I dismiss all the non-Jewish kids.
And the Jewish kids are there. And
they’re now ticked at me for doing this, you know, “Why have you segregated us?”
I said, “I’m Frank Luntz and I’m Jewish, and I’ve been working on this now for
10 years, and you all didn’t say sh*t.”
And it all dawned on them: If
they won’t say it to their classmates, who they know, who will they stand up for
Israel to? Two of the women in the group started to cry. I got the whole thing
on tape. The guys are like, “Oh my God, I didn’t speak up, I can’t believe I let
this happen.” And they’re all looking at each other with horrible embarrassment
and guilt like you wouldn’t believe.
And I take this tape down, this
little DVD, to the Jewish community and I say, “This is what we’ve done – or not
done.” It’s not just giving them the facts. It is also teaching them how to say
it, when to say it, when to crack a joke, when to acknowledge someone else’s
points, when not to be argumentative or judgmental.
The problem that I
see is that so many parents in the Jewish community taught their kids not to
judge. I’m going to say something that’s a little bit ideological, but I find
that kids on the Right are far more likely to stand up for Israel than kids on
the Left. Because kids on the Right believe that there is an absolute right and
wrong; this is how they’ve been raised.
Kids on the Left have been taught
not to judge. Therefore those on the left will not judge between Israel and the
Palestinians; those on the Right will. I’ve now been doing this research for
Is something supposed to come out of your college work? Some
This is my goal. That’s what I want to do – to work for Natan
Sharansky. To help the [Jewish Agency] “ambassadors.” They are sending 40 of
them to college campuses in September.
Your hope is there’ll be some
ongoing work with you to create a better climate on campus and a more vocal,
articulate, empowered study body for Israel?
I could not have said it better.
Because that will change the dynamic of every Jew in America, in Europe, across
the globe. You have to create an environment where people feel free to ask
questions, where they feel to challenge, and where they feel free to express
their support for this country. And that environment does not exist on most
If it’s dire in America, it’s beyond dire everywhere
I want to do Oxford and Cambridge. All of Britain is run by Oxford
and Cambridge! Every prime minister [went there]. I was there for three
Do you know where I got it kicked in the head? I went to the
University of Pennsylvania.
We never lost a debate. I go to Oxford and
Lord Mayhew was one of the debaters. I had never heard a smart person deliver an
anti- Israel statement until I was at the Oxford Union. They blamed Israel for
[everything wrong in] the Middle East. This is 1986. I called home and I started
to describe it to my parents and my voice started to crack. I was so upset.
“Mom, there are really smart people who really hate Israel. What the hell?” And
my mom said, “This is great for you. Now you’re gonna learn and it’s going to
make you a better person. There are bad people everywhere.”
At Oxford and
Cambridge, it’s awful. At the two universities that educate more British leaders
than everywhere else combined, it’s awful.
And I’ve never been able to
get organizations to [hire me to] do research there...
into his briefcase, and pulls out a folder with some maps. He shows me one map
of Israel and its immediate surroundings, in which Israel dominates the page,
and another of the wider Middle East, in which Israel is barely visible.) The
thing I wanted to show you is the maps. The smaller that Israel is, the more
supportive people are. When Israel is shown as big on the map, it has much less
So, what do you do with this information?
You get the biggest map you
possibly can find, stretch it out over an entire wall. It also looks great in
the TV interviews and then you invite the cameras and say, ‘Oh, can you zoom in
on Israel? Because your zoom lens probably doesn’t get you close
Israel is so small on these Middle Eastern maps that you can
barely write the word “Israel” in it! Notice, when you look at a big map of the
whole Middle East, you can’t even fit the word “Israel” in Israel! You actually
have to write it in the water! This is an easy point.
I’ll give you a
second example. This is one that was really painful to watch. I went to The
Hague for the so-called trial about the security fence [at the International
Court of Justice in 2004], and it was so hard because the Israeli government
brought the fathers and mothers and brothers and sisters and children of the
people who had been killed [in terrorist attacks]. All the TV cameras were in
the back and the [relatives of the] victims were going to sit in the front and
talk about their situation.
There was a huge banner with the individual
names and photographs of every individual who had been killed. One of the
[relatives] looks back and sees this. He goes closer, and so does a second and
then a third. And they’re looking for [the picture of] their brother, their
sister, and they’re finding it. And you would hear “uhhhhhh,” or something in
Hebrew like, “Oh my God,” and they would tell each other where the pictures
were, and they’re pointing, and they would hug each other.
It was the
most human moment I had ever seen Israeli communication demonstrate. It wasn’t
staged. And the camera crews tore their cameras off the sticks and came running
up in front, and that led every newscast.
Why can’t Israel do that every
day? Why can’t Israel demonstrate, communicate, the human dimension of all that
has happened in this region? Not for 50 years, but for 3,000 years?
problematic for you today, meeting all these Israeli leaders, was the language
barrier? We have a lot of people in this country who think they speak good
English, but you’re communicating subtleties here. You think they got what you
I know they did. Like we pointed out “regime” – don’t have that
word in this document.
They got it...
But I do think that often
that phrase “lost in translation” has real meaning here. I only wish that they
could all sit with me and watch the reaction of people when they hear a word
like “separation” (Ariel Sharon’s original term for his “unilateral
disengagement” strategy) or “wall” or “regime” [being used by Israel]. They
should see the reaction on people’s faces when they hear that language, and
[watch when people] turn against Israel because of it.
If this were a
serious approach by serious people, which [Israel’s leaders] are, they would put
in as much discipline to their public education as they do to their public
defense. They would realize that language can sometimes be even more powerful
than the gun or the tank.
Do you have any sense at the end of your time
here that anybody is going to internalize that and act upon it? Seventy percent
of them take 70% of the advice. If you do the math on that, it means it’s 49%
successful. I have no other client where I’m successful less than half the
Do you know how painful that is? An example of effective
communication: Shimon Peres doesn’t speak like a political scientist.
speaks like a humanitarian. And he speaks in parables that are easily understood
and appreciated. And he uses stories that make the information compelling,
because no one’s ever heard them before. He said [to me] today, “Don’t try to
get young people to listen to opera. It may be the most beautiful music ever
created, but they’re going to be mad at you.”
Great line! He understands.
And by the way, he’s like Reagan. He’s 87 years old and he still communicates
better than anyone else with teenagers.
I’ll give you one other example.
These are the words that Americans would respect most in a country in the Middle
East, words that came up in our dial sessions. What they want most in a Middle
Eastern country is “humanitarian.”
So when an Israeli leader says
“there’s no humanitarian crisis,” not only is he denying what people perceive,
but he’s actually going contrary to what the public wants. That word is so
[Israeli politicians should also speak about] a “commitment” to
progress. Israeli politicians use the word “vision”. Vision is a
Commitment is your personal reputation on the line.
a little more about your work methods.
We’ve [researched] both in surveys
and in dial sessions. The power in the dial session is that it measures the
reaction word by word.
People have a device about the size of this
[micro] tape recorder. And the dial goes from zero to one hundred. Fifty is
neutral. The more positive they feel, the higher they turn the dial.
more negative, the lower it goes. The dials react on a second-by-second basis.
And so we say to them: React to every word, every phrase, everything that’s
They’re watching tape. We collect tape from the BBC, CNN, Fox and
MSNBC... And I will do it with them. An example is this: “OK, everyone, I want
you to live dial me now. Grab your dials, instead of watching on TV, I want you
to react to me.
Imagine for a moment that you live in a community that
over the last seven years, almost 10,000 rockets have been fired at you. What
would you do? What would you ask from your government? If these [rockets] came
in from Vancouver into Seattle, or from Windsor into Detroit, would you say,
‘Turn the other cheek, ignore it?’ Or would you expect your government to do
something about it? Would you expect the responsible approach of your government
is to say ‘enough is enough?’” And I would test this. I’m constantly testing
language. This is how I learned that the rhetorical question is the most
This is how I learned that the first sentence determines the
reaction to everything else. This is how I realized that certain words and
phrases had such a powerful impact. And it gets me beyond that, because I can
then ask, “What did you like, what did you dislike? What did you believe, what
did you not believe?” And that’s how I learn.
Body language is not a
Body language is a factor. Body language contributes to the positive or
negative rating of an individual. But in the end, the best language will
overcome the worst body language.
Dress, clothing. I always feel I’m
looking at their tie, do I like their shirt?
We judge them based on our
standards of how we judge an American speaker or a British speaker. They are
judged by our culture rather than their culture. Now, it used to be really easy.
But the Palestinians have gotten very good in the last five years. They have
learned the tricks of the trade and they are much more likely to follow [those
tricks] than the Israelis.
The Palestinians will say the same word, the
same sentence, the same phrase, in the same way, again and again and again. And
it doesn’t matter who’s saying it. They have one set of talking points and that
is what they deliver in every interview, no matter what the question is. The
Can’t even agree on what the talking points should be. We are
handicapped by our democracy. They are not.
What a great line you just
gave me: “Some people think we are handicapped by our democracy. We relish it.
We celebrate it. We celebrate the fact that my defense minister may come on and
say something that’s a little bit different than what I told you. That’s what
democracies do. You don’t hear that from Hamas. They have one set of talking
points because they can enforce it. For us, 10 Israeli leaders, 15
And yet, you say, if the message is correctly
The key is the intent. Another great line for Israel is to
say, “We’re not perfect. Every nation makes mistakes and we have our share. The
question you need to ask us is, do we learn from them? And when we learn from
them, are we a better people? Are we a better country, having learned from those
mistakes?” Once again, Hamas will never admit this.
Israel benefits from
having the potential of candor. You’re not going to go to jail. No one’s going
to kill you in the middle of the night for saying you made a mistake. Hamas can
never do that.
You’ve been coming here and doing this for years. Are the
leaders you’re meeting with more open than they were a few years ago?
look at the list of people that I see each time I come here, it’s a who’s who of
Obviously there’s an interest, or they wouldn’t spend
the time to see me. Second is that Israel continues to maintain significant
American support even with the challenges of the new administration. Clearly,
they’re doing something right. Third is that even with the flotilla and even
with Gaza, Israel has the advantage of a cultural identification with America
that Hamas and the Palestinians don’t have. The Israelis are better than they
The communicators are better than they were.
to articulate more effectively, do you think this can have an impact on the
reality? Do you think that if the messages are clearer, it will foster a climate
in which it may be possible to change minds on the other side of the divide?
my surprise, Luntz answers without hesitation:) No. But if the Israelis fail,
then they could lose the freedoms that are granted by American and Western
European support, which would limit their action and limit their choices, and in
the end do tremendous damage to the country. I have no illusions about the
limited benefits of effective communication, but I have no doubts about the
damage if and when Israel communicates badly.
The No. 1 thing that we
recommend is the empathy. Every mom mourns for her child, whether they are
Jewish, Christian, Muslim.
The loss of any children is the loss of
And so the strongest line there is “Let us work for the day
when we will not bury another child.”
I didn’t even understand the power
of that until my father died and my mother explained to me that as awful as you
feel, you don’t know what it is for a parent to bury a child.
connected that to Israel. So I’m taking all this language that I’m learning from
other places, and trying to apply it here – testing it to see whether it works
or not. Sometimes it does, sometimes it doesn’t.
Another point is the
difference between Palestinians and Hamas. I never call it the Palestinian
government in Gaza, ever. Hamas says everything, communicates
In fact, we were working on a group in Britain, and the group
was so hostile to Israel that I was really getting offended. I was so angry at
how bad it was, I’d given up. An hour and a half, I’m trying every exercise,
every dial test, every way to move them... Nothing worked.
Who were they?
High income, high education, politically connected...
There was no
message that resonated remotely well with them. And I finally said “to hell with
it. We’ll give them the Hamas Charter.”
I had taken the exact language
from the Hamas Web site, word for word, edited down to one page. And I just
said, “We’re gonna give it to them, we’ll do the exercise and I will let them go
And I handed it out to them and I went into a back room and I
watched people’s body language.
They’re shaking their heads. You know
Brits, they don’t have a “tell.” The British population is so diplomatic and so
careful, they don’t show emotion. (Mimics British child:) “Oh mummy, you won a
(Mimics polite, thoroughly unmoved British mother:)
“That’s lovely.” There’s no passion.
But here, they’re looking up in
dismay, they’re looking at each other, they’re looking down, they’re folding
[the paper with the charter] and then they start looking at it again. Now there
are 30 people in a room that should only seat 25.
So they’re already a
little bit agitated that they’re all crunched in there. And I wait for
and I’m watching the physical language and I figured, this is great. I’m
move a third of them. [In fact, though], 28 of the 30 said, “How dare
negotiate with these people?” Remember, part of the British culture is
So if they see a country that is so hostile to their culture
of diplomacy, then they, even people who hate Israel, at that point
not negotiate with Hamas. You cannot negotiate with an organization that
believes in this, that would even write this.” It changed
Then what happens? Shimon Peres [at the World Economic Forum
meeting in Davos in January 2009, at a panel with Turkey’s Prime
Erdogan], not because of us, reads the Hamas charter. (Peres quoted the
from the Hamas charter branding peace efforts “a waste of time” and
the imperative for Muslims to “kill the Jews” in order to hasten the day
judgment.) To be clear, I’m not taking credit. He did it without us.
he’s so good. At Davos, against the Turkish leader, Peres pulls out the
charter! So the next time [we held a research session], we then dialed
reading of the Hamas charter. Nothing that we have ever tested has done
than Shimon Peres quoting from the Hamas charter. Here is the epitome of
elder statesman, reading from the epitome of hate and loathing. The two
together is communication perfection.
If every American were to learn
what was in the Hamas charter, Israel would never have to worry about
support, ever again. That’s how important it is. If every Israeli leader
carry a copy of the Hamas charter, I’d say to you that it’s game, set