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Israeli-founded billing software provider Amdocs has signed a five-year contract with Belgium-based Telindus Group NV to standardize its global customer help desk with Amdocs customer relations management (CRM) software.
The contract is a follow up to Telindus' deployment of Amdocs CRM in five out of the 14 countries in which it operates. Telindus, which provides information and communications technologies, is replacing its disparate CRM support systems with a unified platform using Amdocs CRM for a single view of the customer, which ensures improved customer service and makes it simpler and quicker for Telindus to introduce new services.
Kayote Network, in partnership with XConnect, has won a Voice over IP (VoIP) Peering contract from a conglomerate of five Dutch cable companies to enable the companies to share VoIP traffic directly over their IP networks, bypassing traditional phone networks and eliminating PSTN interconnection fees.
The contract is estimated to be worth $1 million to Kayote in the first year of the project.
Vigilant Technology Ltd., a manufacturer of intelligent solutions for the CCTV security and surveillance market, has extended its non-exclusive OEM (original equipment manufacturers) agreement for the US market with Pelco for an extra year.
Vigilant has been working with Pelco since 2000 when it was first selected as the video security equipment provider's US supplier. Over the last five years, Pelco has sold approximately $40m. of Vigilant's equipment.
Digital pay TV solutions provider NDS, which has one of its major R&D centers in Jerusalem, has won a contract from Turner Broadcasting System Inc. to be the exclusive developer of Turner's interactive TV (iTV) games and enhanced television applications for the Asian market. NDS and Turner will deploy Cartoon Network interactive content on select Asian Pacific digital platforms. Under the agreement, NDS will provide Turner with a variety of iTV games on a pay-per-play basis.
Internet provider Bezeq International has signed an agreement with computer services company TCS Israel to jointly supply IT services to enterprises in Israel.
Tel Aviv-based Crescendo Networks said its Maestro CN-5080E product has been named a top performer by Network World in the technology publication's independent multi-vendor test of application front end (AFE) solutions (web front-end devices).