Money Shekels bills 58.
(photo credit: Courtesy)
Billing errors detected by Israelis are worth close to NIS 1 billion each year, according to new figures released by the Israel Consumer Council.
The council, a non-profit organization that works to defend consumers and protect their rights, last week launched its “Check your bills” campaign to coincide with World Consumer Rights Day, which was held last Tuesday.
According to the results of a poll conducted by the council together
with the Geocartography research institute, around 40 percent of Israeli
consumers don’t check their telephone and utilities bills, mainly
because they don’t understand what appears on them. Some 65% of the
consumers who do check their bills have discovered mistakes, the poll
To help educate the public, the council has posted on its website a
guide to reading electricity, gas, water, cable, municipal tax and phone
bills. Original bills are displayed in each category, with commentary
and explanation available for each section by moving the mouse over it.
In addition to public advertising, the “Check your bills” campaign will
send team members to universities, work places and to cities around the
country to remind members of the public that they should always check