American Hartford Gold: Reviews, Fees, Complaints (Jun 2023)

American Hartford Gold Reviews (photo credit: PR)
American Hartford Gold Reviews
(photo credit: PR)

AHG is the largest retailer of gold and silver in the United States. Their mission is for clients to safeguard their financial futures by adding "safe-haven" assets to investment portfolios. AHG provides top-quality coins of gold and silver at competitive prices. Investors can choose to have them delivered to their door or to store them in retirement accounts like IRAs or 401Ks.

has a reputation for providing exceptional customer service based on integrity, trust and transparency. AHG's team of precious metals experts provides the latest market insights and information to clients, helping them make informed investment decisions. AHG also offers a Buyback Commitment that ensures easy access to money when needed and provides an extra layer of security.

We know that selecting the right company to invest in is important. We've done extensive research into every major player. We have carefully evaluated the top few companies in order to identify those that provide excellent customer service. You can compare and contrast all the top companies, and make an informed choice that suits your needs and investment goals.

>> CLICK HERE to read our list of the Best Gold IRA Companies. <<

Or, Get the FREE Gold Kit smart investors are using to protect their retirement savings.
American Hartford Gold logo (credit: PR)
American Hartford Gold logo (credit: PR)

Company Highlights

As the nation's largest retailer of physical gold and silver, American Hartford Gold has successfully shipped over $1.5 billion worth of precious metals to satisfied clients. They maintain an A+ rating from the BBB and have received thousands of 5-star ratings on Trustpilot and Google. Key features of American Hartford Gold include:

  • Unparalleled customer service built on trust, integrity, and absolute transparency.
  • Provides options for physical delivery or storage within retirement accounts such as IRAs, 401Ks, or TSPs.
  • Lowest Price Guarantee and no buy-back fees, ensuring competitive pricing and flexibility.

American Hartford Gold Pros & Cons


  • A+ rating from the BBB, backed by 361 reviews with an average rating of 4.9/5.
  • Lowest Price Guarantee and no buy-back fees, offering competitive pricing and hassle-free transactions.
  • Exclusive endorsements from notable personalities such as Bill O'Reilly and Rick Harrison.
  • Free consultation with a precious metals specialist to guide your investment decisions.
  • Featured on reputable news outlets including Newsmax, RSBN, Epoch Times, and Fox News.


  • Coin prices are not listed on the website; contact a representative for pricing information.
  • Limited options for platinum or palladium in self-directed IRAs.

Minimum Gold IRA Account

To initiate a gold IRA with American Hartford Gold, a minimum purchase of $10,000 is required. For cash purchases, the minimum amount is $5,000.

Who is American Hartford Gold Recommended For?

American Hartford Gold is an excellent choice for both new and experienced investors seeking to protect the value of their retirement funds. Their Gold IRA serves as a hedge against inflation, recession, and market volatility. With a focus on attentive customer service, AHG makes diversifying assets with precious metals accessible and convenient.

Overview of American Hartford Gold Gold IRA Reviews:

BBB: A+ rating based on 361 reviews with an average rating of 4.9/5.Google Reviews: 4.9/5 stars based on 54 reviews in 2022.Trustpilot: Perfect 5/5 stars based on 1,124 reviews.Visit to learn more and take advantage of American Hartford Gold's services.

BBBA+ 361 Reviews
TrustPilot5/5 Stars 1,124 Reviews
Google Reviews4.9/5 Stars 54 Reviews

How to Open an American Hartford Gold Gold and Silver IRA

Opening a Gold IRA with American Hartford Gold is a straightforward and hassle-free process that can help protect the value of your retirement funds without additional investment. Here's how to get started in three simple steps:

Connect with a Specialist: Fill out the form to speak with a dedicated precious metals specialist who will guide you through the process.

Fund Your Account: Once you've discussed your needs and goals with the specialist, you can fund your account to begin your investment journey.

Purchase Precious Metals: With the guidance of your specialist, you can select and purchase the gold and silver coins or bars that align with your investment strategy.

At American Hartford Gold, exceptional customer service is paramount. They prioritize your total satisfaction and ensure a seamless experience throughout the process.

Fees & Commissions

While American Hartford Gold provides a catalog of available products, prices are not listed within the catalog. To obtain current pricing information, customers are encouraged to speak with a representative. However, setting up an account is as easy as filling out an online application.

American Hartford Gold offers several promotions, including free insured shipping and incentives such as up to $10,000 worth of free silver on qualifying purchases. Additionally, they waive first-year IRA fees for purchases over 50k and offer three years of waived IRA fees for purchases over 100k. Depending on the account size, AHG may also cover storage fees for the first year or even up to three years. The minimum requirement to open an IRA through American Hartford Gold is $10,000, and for cash purchases, the minimum is $5,000.

American Hartford Gold Gold IRA Investment Kit

Request the American Hartford Gold investment kit by clicking here.


American Hartford Gold kit (credit: PR)
American Hartford Gold kit (credit: PR)

Metals and Coins Available for IRA Eligibility

American Hartford Gold has a wide selection of gold, platinum, and silver coins and bars. You can select from options like the Gold American Buffalo or Gold Canadian Buffalo. Silver options include Silver Canadian Gyrfalcon, and Silver American Eagle. For pricing information, customers are encouraged to call the toll-free phone number provided.

Service Details

Supported Languages: English Customer Service Hours: 7am-4pm (working days) Email Response Time: 1-2 Hours (working days) Telephone Support: Available Personal Account Manager: Yes

Compliance and Regulation for Companies

American Hartford Gold adheres strictly to IRS guidelines when offering a Gold IRA. The company is dedicated to protecting your privacy and ensuring the security of your investments. AHG ensures that your investment is private and secure. Government agencies cannot track or trace it. Your IRA eligible precious metals may be stored in one of the many IRA approved vaults across the nation to ensure maximum security.

Company Reliability and Security Deposits

American Hartford Gold has an A+ rating with the BBB, and thousands of 5-star reviews on Trustpilot and Google. American Hartford Gold has shipped precious metals worth over $1.5 billion to happy clients. Its excellent reputation is further demonstrated by its appearances on Inc.'s List of Fastest Growing Companies.

American Hartford Gold is one of the most prominent companies in precious metals. They have earned the respect and praise of thousands satisfied customers for their exceptional service. American Hartford Gold is the gold standard in precious metals IRAs. They offer reasonable prices for precious metals, as well as valuable educational resources.

American Hartford Gold Contact Info

American Hartford Gold Reviews:

Sarah of Melissa, TX Verified Reviewer Verified Buyer  

First, I worked with Kevin ** who helped me decide how much to invest in my medals, and then, I spoke with Blake **, who helped me choose my metals, while explaining detailed breakdowns of why certain coins are worth more from certain mints, how the partial denominations of gold coins can appreciate faster than the 1oz denominations, and so much more. He made investing in metals easy and helped me to have confidence in my choices. Thank you gentlemen for your excellency and service. I would highly recommend this team to everyone!

Paula of North Ogden, UT Verified Reviewer Verified Buyer  

I just finished a phone conversation with Nathan ** and completed my initial purchase and investment in precious metals. Nathan was very prompt and called at the exact time he said he would call. He followed up with a text message as I was unavailable to take his call. When I returned his call, he did a very thorough job explaining all options available and gave me multiple opportunities to ask questions if needed. As a result of this interaction, I was very pleased with my final decision and investment.

Mary of Dahlonega, GA Verified Reviewer Verified Buyer  

I wanted to move my 401(k) out of the stock market. I gave American Hartford Gold the name of the company that I was with, and they handled it. I knew what they were doing, and I got some information and read that. I had spoken to an agent so I knew how the whole process would go. So, when I was ready to do it, all I did was call the number and give them the information. And my agent from the stocks and bonds company wasn’t a happy camper. They ended up calling the main office because we weren't getting the contact we needed with my stocks person. But it didn't take long because they got straight through to the corporate office, and they were able to do all the transactions. The paperwork came on the internet, I signed it and sent it back.

In Conclusion:

With a strong emphasis on customer satisfaction, American Hartford Gold has built a solid reputation in the industry. Their commitment to trust, integrity, and transparency is reflected in their A+ rating from the Better Business Bureau (BBB) and the thousands of 5-star ratings they have received on trusted platforms like Trustpilot and Google. This track record of positive customer experiences speaks volumes about their dedication to providing unparalleled customer service.

One of the key advantages of working with American Hartford Gold is their ability to cater to different investor preferences. Whether you prefer physical delivery of your precious metals or storing them within retirement accounts like IRAs, 401Ks, or TSPs, they offer flexible options to suit your needs. This ensures that you can seamlessly integrate gold and silver into your investment strategy, taking advantage of the potential benefits they offer in diversification and wealth preservation.

When it comes to pricing, American Hartford Gold stands out with their Lowest Price Guarantee and no buy-back fees. This means that you can access competitive pricing when buying or selling precious metals, without having to worry about additional costs eating into your returns. Their commitment to transparency extends to their pricing structure, ensuring that you have a clear understanding of the costs involved in your transactions.

In addition to their exceptional customer service and competitive pricing, American Hartford Gold provides expert guidance and personalized support to their clients. Their team of knowledgeable professionals is available to answer any questions, provide insights on market trends, and assist you in making well-informed investment decisions. This level of expertise is invaluable, especially for those new to the world of precious metals investing.

To ensure the safety and security of your precious metals holdings, American Hartford Gold partners with leading storage providers who offer secure and insured storage solutions. This gives you peace of mind knowing that your investments are safeguarded in state-of-the-art facilities, protecting them from theft, damage, or loss.

Lastly, American Hartford Gold offers a wide range of gold and silver products, including coins and bars from renowned mints. This allows you to choose from a diverse selection, tailored to your preferences and investment goals. Their commitment to education is also evident through the resources and market insights they provide, empowering investors with the knowledge they need to navigate the precious metals market with confidence.

American Hartford Gold FAQs

Q. Can I add gold to my retirement account?

Yes, in most cases. Some 401(k), with your current employer, may have restrictions. However, you can usually invest in gold through your retirement account. American Hartford Gold precious metals experts can tell you if your account is eligible.

What is a Gold IRA (Individual Retirement Account)?

Gold IRAs are trusted by thousands of Americans. They allow you to invest in gold bars or coins within a retirement account. This self-directed IRA gives you more control over the future by combining tax deferral and gold's wealth protection properties.

Q. What happens if I want to withdraw money from my Gold IRA.

Contact your Account Executive with American Hartford Gold to indicate whether you'd prefer a physical distribution of precious metals or if you want them shipped directly to your home. They can help you arrange safe shipping or liquidate your precious metals to cash.

Q. What happens if I have to sell gold?

You have the option, as a valued customer of American Hartford Gold to sell back your coins to them at the time you want to liquidate your holdings. AHG allows you to convert any precious metals that you have purchased into cash at any given time. Contact them today to discuss your requirements and timeline. They will be able to provide immediate assistance.

My personal information is safe and secure. Will my privacy be protected?

American Hartford Gold places a high priority on the security and privacy of your personal data. Your data will never be shared or sold to any third party, whether governmental or privately owned. Your purchases are confidential and discrete.

Q. How does AHG ship its gold?

A: American Hartford Gold uses insured shipping services like FedEx, UPS or the United States Postal Service for their shipments. To protect your privacy, you will receive tracking details and the return label won't have the American Hartford Gold logo.