A work group that included representatives from several major Internet companies released a set of best practices for combating online hate speech last week.
The work groups first convened in 2012 under the direction of the Anti Defamation League, or ADL, an organization dedicated to fighting anti-Semitism and other forms of racial and ethnic hatred.
In addition to representatives from Google, Facebook, Microsoft, Twitter, and Yahoo, it included civil leaders and academics, according to an ADL press release.
The guidelines call on Internet provides to take “cyberhate” seriously and make flagging it simple and easy, and for Internet users to work together to reject and respond to hate speech.
They urge providers to “offer user-friendly mechanism and procedures for reporting hateful content” and to “respond to user reports in a timely manner.”