Three-year cable commitments banned

Communications Ministry place 18-month ceiling on contractual liability for cable television services; order was issued in response to numerous consumer complaints.

By DAFNA HAREL-KFIR / GLOBES
November 9, 2010 07:33
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Sony's 3-D television. (photo credit: AP)

 
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The Cable and Satellite Broadcasting Authority has ended the three-year commitment period HOT Telecommunication Systems Ltd. and DBS Satellite Services (1998) Ltd. (YES) require of their subscribers, setting a limit of 18 months. The Communications Ministry will apply the order on triple-play services (telephony, television, Internet). The order will come into effect in two weeks. It will not apply retroactively.


The Cable and Satellite Broadcasting Authority also ordered HOT and YES to create overlapping commitment periods for their subscribers, so that all of a subscriber’s different services expire simultaneously; i.e., the commitment period for content and the set-top box will end at the same time.

The Communications Ministry will not change contractual agreements that do not include a basket of television programming services.

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The order was issued in response to numerous consumer complaints.

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