Magen David Adom ambulances 311.
(photo credit: Reuters)
Magen David Adom has been working with the four health funds and the Health
Ministry for some time to reach an agreement that will reduce the financial
burden on members of the public who have used emergency ambulance services, MDA
It disclosed that debtors for such services will get
significant discounts on the full bill, which reaches NIS 300
Half of this amount was charged for interest, linkage and
collection costs. The proposal is now waiting for approval by the ministry and
Many think that when they call an ambulance or others call
for them in an emergency, they need not pay for the service.
it is a nonprofit organization, it is not allowed by the government to go into
deficit. The Knesset Public Complaints Committee has demanded that debtors pay
up to half of the interest, linkage and costs of collection due to their
As a result of the committee demand, MDA launched a campaign to
arrange back payments for ambulance services.
The health funds will pay
the premium of the debt for their members, and the debtors will cover from their
pockets up to 50 percent of the remaining costs, MDA proposed.
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back as far as 2003 or longer. MDA hired collection agencies and lawyers to
collect the debts up to 2009.
But MDA argued that large numbers of
debtors were not located. Many of the debt notices were sent to ambulance users
only a short time before the seven-year statute of limitations took effect, the
committee was told.
Committee chairman MK David Azoulay (Shas) said
residents who needed transportation to hospitals should not have to be involved
in payment, and the health funds and insurance companies (when accidents were
involved) should handle it.
He said some of the collection agencies acted
“very aggressively” and that those who did should not be allowed to take part in
tenders to select them in the future.
MDA director-general Eli Bin said
his organization would do its utmost to reduce the problems and issue a tender
for a supplier who would treat the public humanely and respectfully. He conceded
that some of the problems were caused by MDA, “but residents also have
Aggressive collection companies will be punished, he
Debts will be divided into three types – residents whose health
funds must reimburse them for the whole cost (if they were hospitalized); those
entitled to a partial reimbursement following hospital treatment without
hospitalization; and those who were not insured and not hospitalized and thus
not entitled to any reimbursement.
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