CityPass, we have a problem

Yossi Havilio is taking up the case of 'harassed' light rail passengers

By
March 20, 2019 16:01
3 minute read.
Jerusalem  snow

Jerusalem Light Rail in snow. (photo credit: MARC ISRAEL SELLEM/THE JERUSALEM POST)

 
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For the past seven years, city councilman and lawyer Yossi Havilio has been enmeshed in judicial claims against CityPass, the concessionaire of the Jerusalem Light Rail’s Red Line. Havilio maintains that the company mistreats passengers with unfair methods, aimed at making a profit by harming the rights of passengers. 
In Jerusalem sat down with Havilio to get the inside track.


When did  you first realize that CityPass was acting unfairly?
In January 2012, a few weeks after Light Rail trips stopped being free of charge, I received lot of complaints from passengers, all telling almost the same story – supervisors detaining them with allegations that they didn’t pay for the journey, giving them tickets of NIS 180 each. Something was wrong with this and decided to look into it.


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