(photo credit: INGIMAGE)
‘I bought a pair of shoes that turned out to be too small. I only realized that when I tried them on that evening at home. After I returned the shoes, the shop offered to order them in my size. It has been over a month, and the shoes haven’t arrived yet. Can I get my money back?” “It is impossible to get through to the Interior Ministry to make an appointment. You can only do it on line (so you need a computer), and they never call you back. What to do?” “Two people in our apartment building refuse to pay for a broken pipe that serves us all. What can I do about it?” “My tenant refuses to move out – and owes me rent. I heard that in Israel you can’t throw anyone out onto the street. Is that true?” “Our mother needs 24-hour-a-day help, and it is terribly expensive to hire an Israeli worker. How can we get permission for a foreign worker? Can we get help to cover the cost?” “My cellphone company is charging me for a phone that I don’t have! I have tried to cancel it over and over.
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