Warranties, repairs and remedies

This article will tell you all about warranties, explain the law concerning repairs, and suggest general solutions for various consumer dilemmas.

By
August 6, 2016 09:23
Receipts

Receipts. (photo credit: ING IMAGE/ASAP)

 
X

Dear Reader,
As you can imagine, more people are reading The Jerusalem Post than ever before. Nevertheless, traditional business models are no longer sustainable and high-quality publications, like ours, are being forced to look for new ways to keep going. Unlike many other news organizations, we have not put up a paywall. We want to keep our journalism open and accessible and be able to keep providing you with news and analysis from the frontlines of Israel, the Middle East and the Jewish World.

As one of our loyal readers, we ask you to be our partner.

For $5 a month you will receive access to the following:

  • A user experience almost completely free of ads
  • Access to our Premium Section
  • Content from the award-winning Jerusalem Report and our monthly magazine to learn Hebrew - Ivrit
  • A brand new ePaper featuring the daily newspaper as it appears in print in Israel

Help us grow and continue telling Israel’s story to the world.

Thank you,

Ronit Hasin-Hochman, CEO, Jerusalem Post Group
Yaakov Katz, Editor-in-Chief

UPGRADE YOUR JPOST EXPERIENCE FOR 5$ PER MONTH Show me later

As volunteers at Jerusalem’s Citizens’ Advice Bureau, we receive a broad range of queries and requests for help. One caller, who sent his nearly new cellphone for repairs, is still waiting to get it back. He wanted to know the law on repairs, so he would be adequately armed when he demanded either the return of his cellphone or of his money.

A young woman bought boots that fell apart soon after she purchased them. She received a new pair, but these also quickly tore. The shop is willing to get them repaired – but she prefers to get a refund, and not to take a chance on an identical pair. Knowing there is no warranty on clothes and shoes, she still wondered if she had any rights.

Read More...

Join Jerusalem Post Premium Plus now for just $5 and upgrade your experience with an ads-free website and exclusive content. Click here>>

Related Content

Cookie Settings