Guests at a hotel in Antalya, Turkey reported that staff had stopped working due to unpaid salaries, electricity was out, and refunds were either partial or not offered. The guests complained about sanitation and the lack of basic services: breakfast leftovers were left on the tables, as there was no one to pick them up.
Some holidaymakers left, while new groups arriving through foreign tour companies checked in. Hotel management denied a strike and said the power outage was a utility issue.
“Even if electricity returns, there is no staff. It's been a disgraceful mess since yesterday. There is no staff, and no refund," a holidaymaker said, according to Turkish newspaper Cumhuriyet.
“We were left without electricity, and the air conditioning has not been working since last night. We paid 2,500 euros,” said Aydın Akçalan, according to Hürriyet.
Osman Baloğlu, who traveled from Gaziantep with his wife and two children, said meals were half served and there was no tea or coffee. He said his family planned to stay 7–8 days, but left after four.
Staff says hotel withheld salaries for months
A female hotel employee said staff were not receiving salaries and alleged the general manager told them to work or leave. A former hotel worker said he resigned two months earlier without receiving pay.
Hotel management denied the accounts. The general manager, İbrahim Üstüntaş, stated that there was no staff strike and that employees would be paid in the coming days.