Frasier cast 521.
(photo credit: Courtesy)
Afew weeks ago, my cable box went on the blink. I had a standard HOT analog
package, and the little black box on my TV set kept shutting itself off. I’d
push the button on the box and it would return, but ultimately it gave out and
would not ignite at all. Was it my TV or the cable? I wasn’t sure, as the TV
would not go on without the cable box being activated.
So I called HOT
and asked for a technician to come and fix it.
“Oh, analog,” said the man
on the line. “We’re phasing that out.
It’s old technology, and we don’t
even have the wherewithal (well, he didn’t actually say “wherewithal”) to fix it
anymore, so we’re upgrading our subscribers to digital [which includes more
channels] at no extra cost. If you would like to do that, I can transfer you to
Well, who wouldn’t want to do that? But I was going to
be out of town for the weekend and working all the following week, so I had to
hold off for longer until I could be home to receive my new equipment, so I
didn’t even call to make the order.
I must admit that my standard HOT
package seemed pretty sparse, and I was always so envious when I read Shawn
Rodgers’s or Hannah Brown’s recommendations of what to watch. Their picks were
invariably movies or programs on channels I didn’t get. Did I have YES?
Did I have HOT? Yes. But not the channels that had the good stuff
like HOT Gold, HOT Action, HOT Fun and HOT Drama. All I had was HOT Movies, and
the pickings were pretty slim.
I never wanted to upgrade on my own
because I watch so much TV as is, that I didn’t want to pay for more channels
and immerse myself even more deeply in TVland.
But to upgrade at no extra
cost – who could resist that? And anyhow, my TV was not working at
So at the first opportunity, I made the call. To my extreme delight,
I was informed that not only would HOT upgrade my TV to digital, but I could
also select three packages of channels from a number of categories. I chose
Movies, Entertainment and Culture – all at no extra monthly charge. As Chandler
of Friends would say, “Could it get any better than that?” Well, they actually
offered me two free months of VOD, but I drew the line at three new TV packages,
plus my aregular package, and politely declined.
My deal is for 18 months
at no extra monthly fee. And after that? “Call and ask what specials we will be
offering,” said the customer service woman. (Cue the uh-oh music....?) In any
case, last week the cable guy arrived with a sleek silver box under his arm, and
in under five minutes I went from being bereft to feeling blessed and
My TV was working like a charm again, and the digital world
opened up access to everything from HOT Gold, MGM, BIP and E Entertainment to
news channels, design channels and every foreign-language channel you can
After the HOT technician left, I phoned some of my friends and
cooed, “I’m calling you from television heaven.”
I was thrilled,
delighted and grateful beyond words.
I can see Frasier several times a
day on BIP, find out more news about stars and celebs on E Entertainment News
than I know what to do with, and choose from a host of movies on a wide range of
channels any time of day or night. In fact, I finally got to see Casino Royale,
which I had wanted to see for a long time, and really enjoyed it. I know you can
download anything on the computer – but for someone who grew up with television,
it’s just not the same.
If that little black box had not given out, I
never would have known what opportunities awaited me in the digital
So, dear fellow HOT subscribers, if you still have analog TV, I
would suggest you call HOT and upgrade to digital while the offer still stands
and before your cable conks out beyond repair.
Strike while the iron is