Our health services lack 'cultural competency' to help immigrants, says MK

March 17, 2016 05:43


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The Health Ministry must “punish” the health funds that fail to translate information into foreign languages, the Knesset Immigration, Absorption and Diaspora Affairs Committee has decided.

Committee chairman MK Avraham Neguise (Likud) said that accessible information is vital for immigrants in choosing a health fund immediately after their arrival, even at the airport.

“Information in other languages [besides Hebrew and Arabic] is not available on many websites, and the ministry does not supervise this,” he charged, even though it issued such instructions last year.

There is not even a final completion date, Neguise said.

Dr. Nurit Yachimovich-Cohen of the Knesset’s Research and Information Center said that most immigrants received information in advance about health funds from their friends and relatives, their aliya emissaries and those health fund websites that are at least partially translated into various languages.

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