Report: HOT to pay NIS 25,000 for calling customer 'homo'

By NADAV SHEMER
September 7, 2011 16:34

 
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Cable provider HOT has awarded a Beersheba man NIS 25,000 in compensation for sending him letters addressed to “Ro'i the Homo,” Ma’ariv reported Wednesday.

Ro'i, whose full name was not disclosed, claims HOT personnel consistently reacted with disrespect to his repeated requests that they correct the mistake.

“The worst thing about all of this is that when my girlfriend saw the letters she was in shock and burst into tears,” Roy was quoted as saying when Ma’ariv first broke the story two-and-a-half years ago.

HOT eventually corrected the mistake and offered Ro'i four months free viewing, but he rejected the offer and demanded financial compensation, Ma’ariv reported Wednesday.

To Ro'i’s surprise, several days after that demand, he received a letter from HOT again addressing him as “Ro'i the Homo.” He threatened to sue the cable operator for NIS 100,000 but the two parties eventually settled on NIS 25,000 compensation.

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