Ombudsman

Gov't call center quality falls, public service scores climb, digital access rises, audit finds

In a follow-up report, Matanyahu Englman found that public service is improving across the board for Israelis, but call centers are still failing to meet specific needs.

|BySARAH BEN-NUN
Israeli State Comptroller Matanyahu Englman at a Finance committee meeting, at the Knesset, the Israeli parliament in Jerusalem, on January 6, 2025.
Attorney Roi Kahlon, acting civil service commissioner visit Bedouin town of Rahat, southern Israel, during a police operation, May 7, 2025.

Former acting civil service commissioner files complaint against A-G, claims misconduct

Kahlon's complaint alleges improper conduct surrounding an investigation into him.

|ByMAARIV
Justice Minister Yariv Levin seen in the Knesset plenum, in Jerusalem, December 4, 2024

Controversial judicial watchdog bill passes, Lapid promises to repeal

Known colloquially as the “judicial watchdog,” the ombudsman is responsible for hearing complaints against all judges with statutory powers.

|ByELIAV BREUER
IDF troops operate in southern Lebanon. January 23, 2025.

IDF soldiers file over 6,700 complaints in 2024, 55% deemed justified

The findings were part of the report submitted by the soldiers' Ombudsman to Defense Minister Israel Katz and the Knesset Defense and Foreign Affairs Committee. 

|ByJERUSALEM POST STAFF

International Ombudsman Institute: Hamas exists to exterminate Jews

Field, who is not Jewish, expressed his belief that the Jewish community has endured centuries of persecution, antisemitism and horrific events like the Holocaust.

OCTOBER 23, 2023ByMAAYAN JAFFE-HOFFMAN
STATE COMPTROLLER Matanyahu Englman attends a conference of the Besheva media group in Jerusalem, earlier this year. Last year, a state comptroller report found there were 18,500 vacant positions in the nation’s hi-tech industry.