KrogerFeedback unveiled: Essential guide for customers

  (photo credit: Created using Canva By Store-Opinion.Com)
(photo credit: Created using Canva By Store-Opinion.Com)

KrogerFeedback is a customer satisfaction survey designed to gather valuable feedback from customers regarding their experiences at Kroger and its family of 19 supermarket brands.

 By participating in the survey, you can contribute to helping the company improve its service while also having a chance to enter sweepstakes and win up to $5,000 worth of Kroger gift cards.

To participate in the KrogerFeedback survey, all you need is a valid receipt from your most recent visit to a Kroger store.

The survey is available in both English and Spanish, and after completing it, you can enter the sweepstakes for a chance to win gift cards or fuel points. This initiative reflects Kroger's commitment to its customers and continuous innovation based on their preferences and needs.

Key Takeaways

  • KrogerFeedback is a customer satisfaction survey for gathering feedback from Kroger customers
  • To participate, you need a valid receipt from a recent visit to a Kroger store
  • Upon completing the survey, you can enter a sweepstakes to win various prizes, including gift cards and fuel points

How to Participate in KrogerFeedback?

Participating in the KrogerFeedback survey is a simple process that takes only a few minutes of your time. To take part, follow these steps:

  1. Visit the KrogerFeedback website: First, You have to access the Kroger Feedback survey at Krogerfeedback. Make sure you have a stable internet connection before starting the survey.
  2. Prepare your receipt: Locate the receipt from your most recent visit to any store in the Kroger Co. Family of Brands. The receipt should not be older than 7 days from the date of your purchase.
  3. Enter the required information: On the survey page, you will be asked to input the date, time, and entry ID, which can all be found on your receipt. Double-check the information for accuracy and click on "Start" to begin the survey.
  4. Answer the survey questions: Give your honest feedback about your shopping experience at the Kroger store. Be sure to answer all the questions to the best of your ability.
  5. Submit the survey: After completing the survey, click on "Submit" to send your responses.

By participating in the KrogerFeedback survey, you not only have the opportunity to voice your opinion and help improve the store's services, but you may also earn 50 fuel points as a thank you for your time. Remember to check your receipt after each visit, as participation in the survey can be repeated after each shopping experience at a Kroger store.

Exploring the KrogerFeedback Survey Questions

KrogerFeedback is a customer satisfaction survey designed to gather feedback about your recent visit to a Kroger store. The survey covers various aspects, such as store cleanliness, employee helpfulness, and product quality. By participating, you help Kroger improve its services and meet your expectations.

The Prizes and Rewards for the KrogerFeedback Survey

Upon completing the KrogerFeedback survey, you have the chance to win rewards. These may include 50 fuel points or opportunities to enter sweepstakes for $5,000. These incentives encourage more customers to share their opinions and contribute to Kroger's continuous development.

Legality and Regulation of KrogerFeedback

The KrogerFeedback survey is governed by specific terms and conditions to ensure the fair participation of all customers. Make sure you meet eligibility requirements such as age and residency, and only use valid receipts to enter the survey.

Applying Digital Coupons and Discounts

Kroger offers digital coupons for you to save on your purchases. You can access these through the Kroger website, mobile app, or in-store. These incentives not only provide savings but also collect data on your shopping preferences.

Customer Service and Support by Kroger

Kroger values your feedback and ensures the provision of customer support through multiple channels. You can reach out to Kroger via phone, email, or social media. This helps the company identify areas for improvement and uphold quality service.

Effects of KrogerFeedback on Kroger's Operations

KrogerFeedback plays a vital role in improving the company's operational efficiency and customer satisfaction. It helps Kroger identify:

  • Customer preferences
  • Strengths and weaknesses
  • Opportunities for growth

By addressing these insights, Kroger continually improves and adapts to meet your needs and expectations.


How frequently can the KrogerFeedback survey be taken?

You can take the KrogerFeedback survey as often as you receive an invitation to do so. These invitations are usually printed on your receipt after making a purchase at Kroger. Each time you take the survey, you'll have the opportunity to earn 50 fuel points and give valuable feedback about your shopping experience.

Are there alternatives to KrogerFeedback for earning fuel points?

Yes, there are alternative ways to earn fuel points at Kroger:

  1. Purchasing groceries and selected items in-store.
  2. Using your Kroger Plus Card or Kroger Shopping App to shop online and at participating stores.
  3. Participating in promotional offers or events.

Keep an eye on your local Kroger store and their website for updates on promotional events and offers that can help you earn more fuel points.

What should be done if facing technical issues with the survey?

If you experience technical issues while trying to complete the KrogerFeedback survey, you can try the following:

  1. Clear your browser cache and cookies, and then try the survey again.
  2. Ensure your internet connection is stable.
  3. Attempt to complete the survey using a different browser or device.

If you continue to face issues, you can contact Kroger's customer support at 1-800-KRO-GERS (1-800-576-4377) for assistance.

How can I share my shopping experience with Kroger through other means?

If you prefer to share your shopping experience with Kroger through other means rather than using the KrogerFeedback survey, you can:

  1. Contact Kroger's customer support via phone at 1-800-KRO-GERS (1-800-576-4377).
  2. Submit feedback or concerns via email.
  3. Reach out to Kroger on social media platforms, like Twitter and Facebook.

By sharing your experience through these alternative methods, you can still provide valuable feedback to the Kroger team, ensuring they are aware of your concerns and can work to improve shopping experiences in the future.

This article was written in cooperation with Amrytt Media